Online booking

Booking and cancellation terms and conditions

The following terms and conditioThe following terms and conditions apply to the VIP-lounge for groups of 10 or more people, 20 people, and sofa bookings for groups of 10 people. Booking and cancellation terms and conditions for 100 people will be determined and agreed upon on a case-by-case basis.

Companies

We send the invoice for VIP-lounge bookings in advance and payment for VIP-lounge bookings is due 14 days prior to arrival.
The booking will be cancelled automatically if the payment is not made by the due date.
Admission tickets and food orders can also be invoiced retrospectively under the following conditions:

  • 100% of the cost will be invoiced for food order cancellations/changes to food orders done within 7 days or less before arrival.
  • Admission tickets are invoiced according to the actual number of people.

Cancellations must always be advised via e-mail sales(at)hulluporo.fi:

  • Cancellations are free if the cancellation notice is given at least 14 days or more prior to the start of the booking. However, a €40.00 administration fee will be charged for cancellations under these conditions
  • The cancellation fee is 50% if a cancellation is made with less than 14 days’ notice but more than 8 days’ notice before the booking commencement
  • The cancellation fee is 100% of the booking price for bookings cancelled within 7 days or less before the booking commencement

Individuals

The VIP-lounge and any food orders will be invoiced in advance, and payment is due 14 days prior to arrival.
The booking will be cancelled automatically if the payment is not made by the due date.

Admission tickets are invoiced at the time of booking (admission tickets can also be purchased from Tiketti).

Cancellations must always be advised via e-mail sales(at)hulluporo.fi:

  • Cancellations are free if the cancellation notice is given at least 14 days or more prior to the start of the booking. However, a €40.00 administration fee will be charged for cancellations under these conditions
  • The cancellation fee is 50% if a cancellation is made with less than 14 days’ notice but more than 8 days’ notice before the booking commencement
  • The cancellation fee is 100% of the booking price for bookings cancelled within 7 days or less before the booking commencement